CelcomDigi Bhd and HUAWEI Technologies (Malaysia) Sdn Bhd have joined forces to pioneer the integration of artificial intelligence (AI) into Malaysia’s telecommunications landscape. Through a strategic Memorandum of Understanding (MoU), the two companies aim to create one of the country’s most advanced 4G and 5G-ready networks, powered by AI-driven technologies.

Key Highlights of the CelcomDigi, HUAWEI Collaboration:

• Intelligent RAN: The partnership will focus on enhancing CelcomDigi’s Radio Access Network (RAN) with AI capabilities. This will include implementing a digital twin system for network simulations. Additionally, advanced analytics will be used for proactive management of the network.
• Enhanced Network Efficiency: AI-powered automation will streamline network operations, improve productivity, and accelerate innovation while minimising disruptions to customers.
• Personalised Customer Experiences: Intelligent orchestration of 4G and 5G resources will enable tailored wireless services, meeting the diverse needs of consumers and enterprises.
• Data-Driven Insights: By leveraging cross-domain data convergence, CelcomDigi and HUAWEI will gain a deeper understanding of customer behaviour. This insight will help them manage user experiences proactively. Additionally, it will support a seamless digital transformation.

The collaboration between CelcomDigi and HUAWEI marks a significant step towards realising Malaysia’s digital ambitions. By harnessing the power of AI, the two companies are committed to creating a network infrastructure. Consequently, this infrastructure will be technologically advanced. Moreover, it will be capable of meeting the evolving needs of consumers and businesses. Thus, it is designed to address the demands of the digital age.