News about Malaysia’s mobile network performance often paints a mixed picture. The 2024 Global Reliability Experience Report from Opensignal offers the latest analysis, and while it reveals progress, it also highlights areas where Malaysia lags behind its Southeast Asian counterparts.
Opensignal reports sees Malaysia still trail behind neighbours
The Opensignal report ranks Malaysia 22nd out of 40 countries, with a score of 73 – below the global average of 75. This translates to an average of 3.5 dropped calls per month for users, coupled with a concerning 11.2% packet loss. Download speeds, though improving, stand at 15.2 Mbps, trailing the global average of 22.1 Mbps.
But it’s not all doom and gloom. Compared to 2023, where Malaysia ranked 25th, this year’s report suggests a positive trajectory. This indicates that mobile operators are investing in network upgrades, leading to a more reliable experience. Additionally, download speeds are showing upward movement, signifying progress in network capacity.
However, a regional comparison paints a different picture. Both Indonesia and Thailand boast better network reliability. Indonesia ranks 14th globally with a score of 831, while Thailand shines even brighter, securing 12th place with a score of 841. This means both neighbours offer users a more consistent and robust mobile experience.
The Road Ahead
While Malaysia is demonstrating improvement, continued investments in infrastructure and network optimisation are crucial to bridge the gap with its regional competitors and reach global standards. Users can stay informed by following reports like Opensignal’s and make informed decisions based on their individual needs and priorities when choosing a mobile network provider.
In conclusion, Malaysia’s mobile network is climbing the ladder, but it faces stiff competition from its neighbours. With continued focus on improvement, it can move closer to the top and offer its users a world-class mobile experience.
Source: Opensignal
